Oklahoma Secured 2-Year Warranty
Oklahoma Secured offers a 2-year parts and workmanship warranty on qualifying fire alarm, CCTV, access control and life-safety installations — twice the industry standard. This page explains what is covered, which installations qualify, how to request service and what happens after the warranty period.
Fire Alarm • CCTV • Access Control • Intrusion • Structured Cabling • Integrated Systems
Oklahoma Secured LLC • Wagoner, OK • Serving all Oklahoma school districts, government agencies & commercial facilities
Warranty Coverage Details
What Is Covered
- —Parts and components that fail due to defects
- —Workmanship defects — installation errors
- —Equipment manufacturer defects (we handle the claim)
- —Wiring and termination failures
- —Programming errors discovered post-commissioning
What Is Not Covered
- —Physical damage from external causes
- —Damage from power surges or lightning (recommend surge protection)
- —Misuse or unauthorized modification
- —Normal consumable wear (batteries, etc.)
- —Damage from water intrusion not related to installation
Qualifying Installations
The 2-year warranty applies to new installations completed by Oklahoma Secured. All of the following system types installed by Oklahoma Secured qualify:
How to Request Warranty Service
Contact Oklahoma Secured
Call 918-404-2438 or use our contact page. Provide your facility name, system type and a description of the issue.
Issue Verification
Oklahoma Secured will review your project records to confirm the system is within the warranty period and the reported issue is covered.
Service Scheduling
We will schedule a service visit at a time that works for your facility — typically within 2 business days for non-emergency issues.
Repair or Replacement
Our technician will diagnose, repair or replace the defective component at no charge to you if the issue falls within warranty coverage.
Frequently Asked Questions
What does Oklahoma Secured's 2-year warranty cover?
Oklahoma Secured's 2-year warranty covers parts and workmanship on qualifying installations. This means that for two years after commissioning, if a device or component fails due to a defect in the equipment or our installation, we will repair or replace it at no cost to the customer. Normal wear, damage from external causes, and misuse are not covered.
Which installations qualify for the 2-year warranty?
New installations completed by Oklahoma Secured for fire alarm, CCTV, access control, intrusion detection, structured cabling and integrated life-safety systems qualify for the 2-year warranty. Takeover service on systems installed by other contractors and repairs to existing systems are covered under separate service terms.
How do I request warranty service?
Contact Oklahoma Secured at 918-404-2438 or through our contact page. Provide your facility name, system type and a description of the issue. We will schedule a service visit, verify the issue falls within warranty coverage, and complete the repair at no charge if covered.
What is the industry standard warranty for security system installations?
The industry standard for security system installations is typically 1 year for parts and labor. Oklahoma Secured's 2-year warranty is twice the industry minimum and reflects our confidence in the quality of our installations and the equipment we specify.
Does the warranty cover equipment manufacturer defects?
Yes. If equipment fails due to a manufacturer defect within the warranty period, Oklahoma Secured will handle the warranty claim with the manufacturer and replace the device at no cost to the customer. We specify reputable equipment brands with strong manufacturer warranty programs.
What happens after the 2-year warranty period?
After the warranty period, Oklahoma Secured offers ongoing service agreements that cover inspection, testing, maintenance and repair. We recommend establishing a service agreement before the warranty expires to maintain system performance and compliance with inspection requirements.
Need Warranty Service or Have Questions?
Contact Oklahoma Secured at 918-404-2438 or through our contact page.
Contact Oklahoma Secured